This Privacy Policy (“Policy”) describes how Credo Diagnostics Biomedical Pte. Ltd. including its subsidiaries and affiliates, (together referred to as “Credo Diagnostics”) handles the personal information that you provide to on websites controlled by Credo Diagnostics which link to this Policy (together referred to as “Website(s)”). Your use of Website(s) is subject to this Policy. Please read this Policy carefully before using Website(s) or electronic computing devices (together referred to as “Device(s)”), signing paper documents, or submitting personal information to us.

DEFINITION OF “PERSONAL INFORMATION”

“Personal information” means information that identifies you and which is submitted to and/or collected by Website(s) or Devices. Examples of personal information include but are not limited to your name, business name, postal address, e-mail address, and telephone number.

INFORMATION COLLECTED BY CREDO DIAGNOSTICS

Credo Diagnostics collects personal information that you enter into data fields on Website(s) or Device(s) or you sign in the documents. For example, you may submit your name, business name, postal address, e-mail address, and/or other information to receive information about various subjects, or contact Credo Diagnostics’ customer service. To protect your privacy, you should not provide Credo Diagnostics with any information that is not specifically requested.

PURPOSES THAT CREDO DIAGNOSTICS COLLECT AND USE PERSONAL INFORMATION

Credo Diagnostics will use the personal information you provide through Website(s) or Device(s) to respond to your questions and to provide you with efficient customer service and Credo Diagnostics’ information. We may also use your personal information for business purposes, such as to offer you the opportunity to receive notices regarding Credo Diagnostics’ products or services, to enhance our marketing and research activities, or to notify you about special promotions.

By submitting information to Credo Diagnostics through Website(s), Device(s), or documents, you agree and consent to Credo Diagnostics, and its respective representatives and/or agents, collecting, using, and disclosing your personal information in accordance with this Policy and applicable law. 

Preference questions or preference boxes may be provided to allow you to indicate that you do not want Website(s) to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

ACCESS TO PERSONAL INFORMATION

Personal information can be accessed by a restricted number of Credo Diagnostics’ employees. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. In addition, Credo Diagnostics requires its contractors, individuals, or entities which assist us with our business activities to keep your personal information confidential and to use your personal information only to perform functions for Credo Diagnostics. Credo Diagnostics reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

SECURITY OF PERSONAL INFORMATION

Credo Diagnostics secures your personal information collected from Website(s), Device(s) or paper documents; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Credo Diagnostics cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Website(s), you must weigh both the benefits and the risks.

CORRECTING OR RETRIEVING YOUR INFORMATION

If your information changes or if you no longer want Credo Diagnostics to maintain your information, send us an e-mail request at service@credodxbiomed.com. Credo Diagnostics will send a confirming e-mail to your last known email address of the changes or deletion of your information.

CONTACT CREDO DIAGNOSTICS

If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, please contact us by clicking on the “Contact Us” link on the website you are visiting or by emailing us at service@credodxbiomed.com.

Credo Diagnostics reserves the right to amend the Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes, and good business practices. If Credo Diagnostics changes its privacy practices, an updated version of the Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth on this Website(s).