This Privacy Policy (“Policy”) describes how Credo Diagnostics Biomedical Pte. Ltd. including its subsidiaries and affiliates, (together referred to as "Credo Diagnostics") handles the personal information that you provide to us before/during our clinical trial study that you participate in (together referred to as “Study”) or on web sites controlled by Credo Diagnostics which link to this Policy (together referred to as "Web Site(s)"). Your participation in the study or your use of Web Sites is subject to this Policy. Please read this Policy carefully before using Web Sites or electronic computing devices (together referred to as “Device(s)”), signing paper documents, or submitting personal information to us.

 

DEFINITION OF "PERSONAL INFORMATION"

"Personal information" means information that identifies you and which is submitted to and/or collected before/during Study or by Web Sites or Devices. Examples of personal information include but are not limited to your name, business name, postal address, e-mail address, and telephone number.

 

INFORMATION COLLECTED BY CREDO DIAGNOSTICS

Credo Diagnostics collects personal information that you enter into data fields on Web Sites or Devices or you sign in the documents. For example, you may submit your name, business name, postal address, e-mail address, and/or other information to receive information about various subjects, or contact Credo Diagnostics customer service. To protect your privacy, you should not provide Credo Diagnostics with any information that is not specifically requested.

 

PURPOSES THAT CREDO DIAGNOSTICS COLLECT AND USE PERSONAL INFORMATION

Credo Diagnostics will use the personal information you provide through Web Sites or Devices to respond to your questions and to provide you with efficient customer service and Credo Diagnostics’ information, or the personal information you provide via any types of document to satisfy the requirements of government authorities. We may also use your personal information for business purposes, such as to offer you the opportunity to receive notices regarding Credo Diagnostics’ products or services, to enhance our marketing and research activities, or to notify you about special promotions.

By submitting information to Credo Diagnostics through Web Sites, Devices, or documents, you agree and consent to Credo Diagnostics, and its respective representatives and/or agents, collecting, using, and disclosing your personal information in accordance with this Policy and applicable law. 

Preference questions or preference boxes may be provided to allow you to indicate that you do not want Web Sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.


ACCESS TO PERSONAL INFORMATION

Personal information can be accessed by a restricted number of Credo Diagnostics’ employees. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. In addition, Credo Diagnostics requires its contractors, individuals, or entities which assist us with our business activities or Studies to keep your personal information confidential and to use your personal information only to perform functions for Credo Diagnostics.

Your personal information may be necessary to conduct a joint program or to carry out a program or activity through a third party for Credo Diagnostics, such as a contractor or a clinical trial organization or agent. Credo Diagnostics reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

 

SECURITY OF PERSONAL INFORMATION

Credo Diagnostics secures your personal information collected from Web Sites, Devices or paper documents; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Credo Diagnostics cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Web Sites, you must weigh both the benefits and the risks.

 

CORRECTING OR RETRIEVING YOUR INFORMATION

If your information changes or if you no longer want Credo Diagnostics to maintain your information, send us an e-mail request at service@credodxbiomed.com. Credo Diagnostics will send a confirming e-mail to your last known e-mail address of the changes or deletion of your information.

 

CONTACT TO CREDO DIAGNOSTICS

If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, please contact us by clicking on the "Contact Us" link on the Web Site you are visiting or by e-mailing us at service@credodxbiomed.com.

Credo Diagnostics reserves the right to amend the Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes, and good business practices. If Credo Diagnostics changes its privacy practices, an updated version of the Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this Web Site.

 

 

 

CONTACT

We at Credo Diagnostics Biomedical pioneer accessible diagnostic platforms to improve the lives of those we love. We believe providing the right information to the right people at the right time leads to better outcomes.